Hi, I’m Natalie–a lead designer and strategic partner helping teams bring seamless digital experiences to life.
Visualizing role-based needs to guide system redesign
Consolidated scattered documentation into a cohesive system map and elevated research communication through qualitative synthesis and data visualizations that clarified complex user journeys.
Case Study
Defining a clear payments strategy to guide platform modernization
Developed a flexible IA and streamlined payment workflows for SMBs while introducing UX practices that improved PO confidence and cross-functional collaboration.